Overall Rating: 4.3/5
Virtual Assistant Talent (VAT) Virtual Assistant Review 2024
VAT’s unwavering commitment to high-quality service becomes evident through its meticulous onboarding processes. They delve deep to understand the unique requirements, objectives, and aspirations of their clients.
Information about the company
John Davern, Jr., MBA, founded Virtual Assistant Talent (VAT). His personal experiences and the specific business needs he identified during his journey largely inspired the establishment of this company.
Furthermore, VAT’s unwavering commitment to high-quality service becomes evident through its meticulous onboarding processes. They delve deep to understand the unique requirements, objectives, and aspirations of their clients. Such an approach is essential to ensure the services they provide align seamlessly with the client’s vision and operational needs.
Moreover, VAT champions a collaborative effort. Rather than assigning a single individual, they adopt a team-based strategy. So when you engage with VAT, you’re not merely connecting with an individual assistant; you’re gaining a robust support system. This system encompasses:
Client Representative: This is essentially a dedicated Project Manager who will be your primary point of contact and oversee the seamless execution of tasks.
Backup Assistant: In the dynamic world of business, contingencies are inevitable. To ensure uninterrupted service, VAT provides a backup assistant, ensuring that there’s always someone to take over in case the primary assistant is unavailable.
Internal Managerial Unit: Beyond the visible team members, there’s a robust internal management structure ensuring quality control and operational efficiency.
What areas they work with
Non-Technical Virtual Assistants: Real Estate, Insurance, Admin, and Telemarketing.
Technical & Digital Virtual Assistants: Catering to entrepreneurs, small businesses, and startups. Skilled in Web Development and Digital Marketing.
Digital Marketing Services: Translating company essence through content and image alignment.
Website Design and Development Services: Unique designs with a primary focus on funnel conversion, appealing visuals, and lead generation.
What services does the company provide?
- Non-Technical Virtual Assistants: Real Estate, Insurance, Lead Generation, Chat Support, Telemarketing, Customer Service, Executive, Administrative Support, HR, Bookkeeping & Accounting, Transcription.
- Technical & Digital Virtual Assistants: Software Development, Web Design & Development, Copywriting, Graphic Design, SEO, Social Media, Online Marketing.
- Digital Marketing Services: SEO, Local SEO, Local Business Listing, Video Production, Social Media PPC, Search Engine PPC, Website Design, Product Launch Programs.
Pricing
All plans include a one-time setup fee of $99 covering software, HR monitoring, email, and Skype plans. Skype plans also facilitate unlimited US calls.
Pricing Plans for Non-Technical Virtual Assistants – Weekly
| Plan | Hours/Week | Hourly Rate | Weekly Fee | Setup Fee | Initial Invoice | Experience Level |
|---|---|---|---|---|---|---|
| Plan 1 | 10 Hours | $10.95 | $109.50 | $99.00 | $208.50 | Regular Virtual Assistant |
| Plan 2 | 15 Hours | $10.95 | $164.25 | $99.00 | $263.25 | Regular Virtual Assistant |
| Plan 3 | 20 Hours | $10.95 | $219.00 | $99.00 | $318.00 | Regular Virtual Assistant |
| Plan 4 | 40 Hours | $10.95 | $438.00 | $99.00 | $537.00 | Regular Virtual Assistant |
| Plan 5 | 10 Hours | $11.95 | $119.50 | $99.00 | $218.50 | 3+ Years Experience |
| Plan 6 | 15 Hours | $11.95 | $179.25 | $99.00 | $278.25 | 3+ Years Experience |
| Plan 7 | 20 Hours | $11.95 | $239.00 | $99.00 | $338.00 | 3+ Years Experience |
| Plan 8 | 40 Hours | $11.95 | $478.00 | $99.00 | $577.00 | 3+ Years Experience |
Pricing Plans for Non-Technical Virtual Assistants – Monthly
| Plan | Hours/Month | Hourly Rate | Monthly Fee | Setup Fee | Discount | Initial Invoice | Experience Level |
|---|---|---|---|---|---|---|---|
| Plan 1 | 40 Hours | $10.95 | $438.00 | $99.00 | $50.00 | $487.00 | Regular Virtual Assistant |
| Plan 2 | 60 Hours | $10.95 | $657.00 | $99.00 | $50.00 | $706.00 | Regular Virtual Assistant |
| Plan 3 | 80 Hours | $10.95 | $876.00 | $99.00 | $50.00 | $925.00 | Regular Virtual Assistant |
| Plan 4 | 160 Hours | $10.95 | $1,752.00 | $99.00 | $50.00 | $1,801.00 | Regular Virtual Assistant |
| Plan 5 | 40 Hours | $11.95 | $478.00 | $99.00 | $50.00 | $527.00 | 3+ Years Experience |
| Plan 6 | 60 Hours | $11.95 | $717.00 | $99.00 | $50.00 | $766.00 | 3+ Years Experience |
| Plan 7 | 80 Hours | $11.95 | $956.00 | $99.00 | $50.00 | $1,005.00 | 3+ Years Experience |
| Plan 8 | 160 Hours | $11.95 | $1,912.00 | $99.00 | $50.00 | $1,961.00 | 3+ Years Experience |
Pricing Plans for Technical Virtual Assistants – Weekly
| Plan | Hours/Week | Hourly Rate | Weekly Fee | Setup Fee | Total Initial Invoice |
|---|---|---|---|---|---|
| Plan A | 10 Hours | $13.95 | $139.50 | $99.00 | $238.50 |
| Plan B | 15 Hours | $13.95 | $209.25 | $99.00 | $308.25 |
| Plan C | 20 Hours | $13.95 | $279.00 | $99.00 | $378.00 |
| Plan D | 40 Hours | $13.95 | $558.00 | $99.00 | $657.00 |
Pricing Plans for Technical Virtual Assistants – Monthly
| Plan | Hours/Month | Hourly Rate | Monthly Fee | Setup Fee | Discount | Total Initial Invoice |
|---|---|---|---|---|---|---|
| Plan A | 40 Hours | $13.95 | $558.00 | $99.00 | -$50.00 | $607.00 |
| Plan B | 60 Hours | $13.95 | $837.00 | $99.00 | -$50.00 | $886.00 |
| Plan C | 80 Hours | $13.95 | $1,116.00 | $99.00 | -$50.00 | $1,165.00 |
| Plan D | 160 Hours | $13.95 | $2,232.00 | $99.00 | -$50.00 | $2,281.00 |
Pricing Plans for Digital Marketing Virtual Assistants – Weekly
| Plan | Hours/Week | Hourly Rate | Weekly Fee | Setup Fee | Total Initial Invoice |
|---|---|---|---|---|---|
| Plan A | 10 Hours | $13.95 | $139.50 | $99.00 | $238.50 |
| Plan B | 15 Hours | $13.95 | $209.25 | $99.00 | $308.25 |
| Plan C | 20 Hours | $13.95 | $279.00 | $99.00 | $378.00 |
| Plan D | 40 Hours | $13.95 | $558.00 | $99.00 | $657.00 |
Pricing Plans for Digital Marketing Virtual Assistants – Monthly
| Plan | Hours/Month | Hourly Rate | Monthly Fee | Setup Fee | Discount | Total Initial Invoice |
|---|---|---|---|---|---|---|
| Plan A | 40 Hours | $13.95 | $558.00 | $99.00 | $50.00 | $607.00 |
| Plan B | 60 Hours | $13.95 | $837.00 | $99.00 | $50.00 | $886.00 |
| Plan C | 80 Hours | $13.95 | $1,116.00 | $99.00 | $50.00 | $1,165.00 |
| Plan D | 160 Hours | $13.95 | $2,232.00 | $99.00 | $50.00 | $2,281.00 |
Benefits
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Flexibility: With no-obligation contracts, clients can feel at ease knowing they aren’t tied down to yearly commitments.
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Accreditation: Virtual Assistant Talent has been recognized by the BBB, boasting an A Rating since 2010, indicating trustworthiness and reliability.
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Dedicated Support: A team dedicated to ensuring Virtual Assistant competence and productivity, always looking out for the client’s best interests.
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Guaranteed Satisfaction: A Virtual Assistant Replacement Guarantee ensures that clients always have a Virtual Assistant that fits their needs perfectly.
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Complete Transparency: With attendance and work activity monitoring, clients can be certain that they get what they pay for.
Cons
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Pricing: Higher hourly rates compared to some competitors.
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Availability: Due to high demand, there might be wait times to get matched with a preferred Virtual Assistant.
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Limited Specializations: While they cover most business areas, they don’t provide Virtual Assistants with niche-specific skills like legal assistance or advanced programming.
Conclusion
Virtual Assistant Talent offers a comprehensive range of services tailored for diverse business needs. With competitive pricing and a thorough understanding of client requirements, the company promises efficiency, expertise, and dedicated support for all businesses.
Communication:
Quality of work:
Overall Rating: 4.3/5
Whether you’re looking for administrative support or technical expertise, Virtual Assistant Talent seems to have the solutions that businesses require in 2024.
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Frequently Asked Questions
Will my hired Virtual Assistant be working on weekends or on holidays?
Your hired Virtual Assistant is available as per your needs, even outside regular business hours. Whether you require them on weekends or US holidays, all you need to do is inform them in advance, and they’ll be at your service.
What schedule will my Virtual Assistant follow?
Although our Virtual Assistants are based in the Philippines, they operate on the American timezone or any timezone their client prefers. They’re accustomed to working during the night to align with American hours. So, whatever your preferred schedule is, your Virtual Assistant will adapt accordingly to meet your requirements.
Do I get to review the endorsed Virtual Assistant’s professional resume?
Certainly. Once you’ve had your phone consultation and shared your task requirements, our HR team begins sourcing the perfect Virtual Assistant for you. We’ll then email you the resumes of shortlisted Virtual Assistants for your review. This allows you to familiarize yourself with their professional backgrounds before the scheduled interview call.
Do my unconsumed hours roll over?
Absolutely. Any hours you haven’t used will be carried over to the following week. You only pay for the hours your Virtual Assistant has actually worked. If your Virtual Assistant is absent on a particular day, no hours will be deducted from your prepaid subscription.
Do I get billed automatically, either I choose a weekly or a monthly plan?
No, there’s no automatic billing. We provide a weekly report on your prepaid subscription hours for monitoring. If your prepaid hours are close to being exhausted, our Payroll team will email you an invoice for the subsequent set of subscription hours. This helps in ensuring there’s no disruption in your Virtual Assistant’s services.