HomeVEA Virtual Assistant Review 2024

VEA Virtual Assistant Review 2024

Information about the Company

VEA is not just another virtual assistant company; it’s a bridge between your present and your envisioned future. With over 30 years in business, they’ve amassed a wealth of experience, standing strong on the shoulders of a team of over 70 highly skilled Executive Assistants, Bookkeepers, and Fractional Controllers. VEA’s core philosophy revolves around empowerment, propelling entrepreneurs towards their visions by leveraging the skills and experience of its team. They believe in making work and life not just manageable but also more efficient and rewarding.

What Areas They Work With

  • Virtual Executive Assistant: Skilled professionals to manage tasks like email, calendar, and other administrative duties.
  • Virtual Bookkeeper: Ensures all financial transactions, from invoicing to payroll, are handled efficiently.
  • Online Business Manager (OBM): A managerial role that focuses on business reporting, insights, and streamlining processes.
  • Virtual Fractional Controller: Offers advanced financial management, from checks and balances to forecasting.
  • Virtual Bookkeeping Team: Focuses on revenue reconciliation, standardizing processes, and financial reporting.

What are the Services They Provide

  • Virtual Executive Assistant:

    • Calendar organization
    • Email management
    • Project coordination
    • Administrative support
    • Research
    • Travel organization
  • Virtual Bookkeeper:

    • Invoicing
    • Bank and credit card reconciliations
    • AP/AR management
    • Payroll
    • Sales tax filing and compliance
    • Monthly / quarterly financial reporting
  • Online Business Manager (OBM):

    • Business reporting
    • Process documentation and building
    • Streamlining internal systems
    • Project planning & management
    • Recruitment, onboarding & team mentoring
    • Business development research & support
  • Virtual Fractional Controller:

    • Oversight of key accounting functions
    • Budget creation and forecasts
    • Sales tax filing and compliance
    • Cash flow forecasting
    • Implementation of best practice accounting processes

Pricing

Service Area Plans Weekly Rate Description
Virtual Executive Assistant Value 40 $575.00 40 hours/month of support; 40 hours/quarter of Bookkeeping
Expansion 60 $865.00 60 hours/month of support; 60 hours/quarter of Bookkeeping
All Access 90 $1555.00 90 hours/month of support; 90 hours/quarter of Bookkeeping; 90 hours/year with a Fractional Controller
Virtual Bookkeeper Value 40 $575.00 40 hours/month of support; 40 hours/quarter of Bookkeeping
Expansion 60 $865.00 60 hours/month of support; 60 hours/quarter of Bookkeeping
All Access 90 $1555.00 90 hours/month of support; 90 hours/quarter of Bookkeeping; 90 hours/year with a Fractional Controller
Virtual Fractional Controller Value 40 $575.00 40 hours/month of support; 40 hours/quarter of Bookkeeping
Expansion 60 $865.00 60 hours/month of support; 60 hours/quarter of Bookkeeping
All Access 90 $1555.00 90 hours/month of support; 90 hours/quarter of Bookkeeping; 90 hours/year with a Fractional Controller

Pay-As-You-Go Option:
For those looking for a more flexible approach, the Pay-As-You-Go plan offers adaptability.
Get an Executive Assistant for as low as 20-hours per month.
For bookkeeping or obtaining a Fractional Controller, connect with VEA to customize your Dream Team with no hourly minimums.

Benefits

  • Flexibility in scheduling
  • Ability to establish permanent remote work
  • Matching with projects and partners that suit your skills
  • Access to diverse businesses, industries, and opportunities
  • A supportive team environment prioritizing meaningful work and dynamic relationships

Cons

  • Potential over-reliance on virtual communication
  • Limited face-to-face interaction
  • Service packages may not fit all business types or needs

Conclusion

VEA Virtual Assistant stands out as an indispensable asset for modern businesses and entrepreneurs. Their broad spectrum of services, coupled with their experienced team, positions them as a robust solution for those seeking to optimize their operations. While the virtual mode of communication may not be everyone’s cup of tea, the efficiency, flexibility, and cost-effectiveness offered by VEA outweigh the minor drawbacks. As we progress into an increasingly digital age, VEA seems well-poised to be a reliable ally for businesses aiming for growth and efficiency.

FAQs

Do you have minimum hours?

For bookkeeping services, there is no minimum. However, for Executive Assistant services, a commitment to a minimum of 20 hours per month, averaging 5 hours per week, is required.

Where are your Executive Assistants and Bookkeepers based?

Our entire team is situated in North America. Our aim is to ensure that you’re paired with an Executive Assistant or Bookkeeper within approximately an hour of your own time zone.

What tasks can an Executive Assistant handle for me?

They cover a wide range, including but not limited to: email and calendar management, project handling, travel planning, miscellaneous research (from wine-making techniques to pony rides), CRM selection, client communication, form-filling, grant applications, and more. Essentially, they handle routine tasks that divert your attention from more crucial aspects of your business.

How can I maximize the effectiveness of my Executive Assistant?

Start by jotting down administrative tasks that you find draining. Your EA will not only help you tackle these but also suggest more efficient processes for the same. Continuous communication is key – the more feedback you provide, the better your EA can align with your business needs.

Are there any surprise overages in charges?

We believe in transparent billing. Unexpected overages aren’t part of our practice. If there’s a requirement for extensive after-hours or weekend work, you’ll be informed well in advance, ensuring there are no surprises on your bill.

Am I bound by a long-term contract?

No, our contracts prioritize flexibility. You have the freedom to scale services to meet your ever-evolving business needs. However, should you decide to terminate our services, we request a 30-day notice to ensure a smooth transition.

How promptly will my Executive Assistant or Bookkeeper respond to my messages?

Within three business hours of receiving any communication, be it email, text, or a phone call. This response will acknowledge the receipt of your message and provide an estimated timeframe for task completion. Our aim is to alleviate the need for follow-ups on your part.

How frequently will I be billed?

Billing occurs once a month. Your invoice will come with a detailed report outlining the work done, broken down into 15-minute increments.

What payment methods are acceptable for invoices?

We accept Credit Card, EFT (Electronic Funds Transfer), E-Transfer, and Checks.

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