Information about the company
The company under review is Bottleneck Distant Assistants. This organization is a global human resources firm designed to outsource top-level virtual assistants (VAs) from the Philippines. Founded by Jaime and Sara Jay in 2016, the company is committed to helping eliminate operational roadblocks for businesses and entrepreneurs across the globe, thereby enhancing scalability and profitability. The company prides itself on its rigorous selection process and training, which ensures that it offers only the most professional and competent virtual assistants.
What areas they work with
Bottleneck Distant Assistants are virtual assistant experts and service providers in several areas, including:
- Customer Support
- Social Media Management
- Calendar Management and Scheduling
- Website Design
- Admin Services
- Marketing and Sales Support
- Graphic Design
- IT Support.
What services provides
The services provided by Bottleneck Distant Assistants can be grouped under two main categories:
- Dedicated Distant Assistant: This service offers dedicated virtual assistance to help with administrative tasks and business processes, enabling business owners to focus on core activities that drive growth.
- Medical Virtual Assistant: Bottleneck also provides assistance to healthcare professionals for tasks like billing, scheduling appointments, maintaining records, and customer service.
Prices
The pricing structure of Bottleneck Distant Assistants varies based on the level of assistance required. A foundational investment of $495 is required to start, which covers setting up an operational platform, equipment assessment, job profiling and sourcing, evaluation, and human resource management. The recurring monthly cost for a full-time assistant starts at $1,900 per month.
Benefits
Some notable benefits of utilizing Bottleneck Distant Assistants’ services are:
- Frees up time for businesses to focus on core activities
- Provides experienced and reliable virtual assistants
- Facilitates organizational growth
- Enables cost-saving by providing cost-effective alternatives to hiring a full-time employee
- Delivers well-trained assistants equipped with the required skills
Cons
Despite these benefits, some downsides to consider include:
- The relatively high cost compared to other virtual assistant services
- The need for regular communication due to timezone differences
- Limited control over the virtual assistants’ work environment influencing efficiency
- At times, language and cultural differences may pose communication challenges.
Conclusion
Bottleneck Distant Assistants provides a valuable service, particularly for businesses looking to streamline operations and increase efficiencies without hiring full-time staff. The company’s dedication to offering top-quality assistance through rigorous selection and training is commendable. Although the pricing is on the high side, the quality of service justifies the investment for many businesses.
FAQ
What is the cost of hiring a virtual assistant from Bottleneck Distant Assistants?
The initial foundational investment is $495, while the recurring monthly cost for a full-time assistant starts from $1,900.
Do they offer part-time services?
Yes, Bottleneck provides both full-time and part-time services to meet various needs.
What services do Bottleneck Distant Assistants provide?
Services include administrative tasks, IT support, customer support, and medical assistance, among others.