MyOutDesk Virtual Assistant

Overview

MyOutDesk is one of the oldest and largest virtual assistant companies in the United States. Founded around 2008, the company has been placing Philippines-based virtual assistants with American businesses for well over a decade. That kind of track record matters in an industry where new VA providers appear and disappear every year.

The company built its reputation in real estate. If you have worked with a real estate team that uses offshore VAs, there is a good chance those assistants came through MyOutDesk. Over the years, they expanded into healthcare, legal, financial services, and general business support, but real estate remains their bread and butter.

MyOutDesk operates on a full-time, dedicated VA model. You are not sharing your assistant with other clients, and you are not buying blocks of hours. Your VA works for you during set business hours, typically aligned with your time zone. The company handles recruiting, vetting, payroll, benefits (for the VA), and ongoing HR management.

If you are looking for a well-established provider with deep industry specialization, MyOutDesk belongs on your shortlist. If you need part-time or hourly help, this is not the right fit. For a broader view of the market, check our full directory of VA providers or use our comparison tool to see how MyOutDesk stacks up against other companies.

Services

MyOutDesk provides virtual assistants across a wide range of business functions. However, their real strength is in two areas: real estate and healthcare. These are the specializations where they have the deepest talent pools and the most refined training programs.

Real Estate Virtual Assistants

This is where MyOutDesk started, and it shows. Their real estate VAs are trained in the specific tools, terminology, and workflows that agents, teams, and brokerages use daily. Typical tasks include:

• Transaction coordination — managing files from contract to close, tracking deadlines, coordinating with title companies and lenders
• Lead follow-up and nurture — calling internet leads, following up with past clients, managing drip campaigns
• Listing management — entering listings into the MLS, coordinating photography and staging, preparing marketing materials
• CRM management — keeping your database clean, tagging contacts, running reports in systems like Follow Up Boss, KVCore, or Salesforce
• Social media and marketing — posting to Instagram and Facebook, creating Canva graphics, scheduling content calendars
• Administrative support — calendar management, email triage, vendor coordination, showing scheduling

If you run a real estate team doing 50+ transactions a year, a MyOutDesk VA can handle much of the operational work that bogs down your licensed agents. Many top-producing teams use multiple MyOutDesk VAs in different roles.

Healthcare Virtual Assistants

MyOutDesk has invested heavily in healthcare staffing over the past several years. Their healthcare VAs typically handle:

• Patient scheduling and appointment confirmation — booking visits, sending reminders, managing cancellations
• Insurance verification and prior authorization — checking eligibility, submitting pre-auth requests, following up on pending authorizations
• Medical billing support — claim submission, payment posting, denial follow-up, AR management
• Patient intake and data entry — processing new patient paperwork, entering demographic and insurance information into your EHR
• Referral coordination — tracking referrals, scheduling specialist appointments, following up on referral status

Healthcare VAs from MyOutDesk are trained on HIPAA compliance requirements. The company signs Business Associate Agreements (BAAs) with healthcare clients. If your practice needs administrative support but cannot justify another full-time in-office hire, this is a practical path. For more on how healthcare VAs work, see our guide on virtual assistants for healthcare.

Other Industries and General Support

Beyond real estate and healthcare, MyOutDesk staffs VAs for:

• Legal firms — document preparation, calendar management, client intake, billing
• Financial services — data entry, client onboarding, report preparation, CRM management
• General administration — email management, scheduling, travel booking, research
• Customer service — phone support, live chat, ticket management
• Marketing — content creation, social media management, email campaigns
• Bookkeeping — invoicing, expense tracking, reconciliation, basic financial reporting

The general support is competent, though if you do not need the real estate or healthcare specialization, you may find better value elsewhere. Providers like Stellar Staff offer similarly vetted full-time VAs at competitive rates across all industries.

Pricing

MyOutDesk does not publish exact pricing on their website, which is a common frustration among potential clients. You need to schedule a consultation call to get a quote.

Based on publicly available information and client reports, expect to pay in the range of $1,588 to $1,988 per month for a full-time dedicated VA (40 hours per week). Rates vary depending on the role complexity and required skill level. More specialized positions (healthcare billing, transaction coordination) tend to fall on the higher end.

There are a few things to know about their pricing structure:

• Full-time only — MyOutDesk does not offer part-time or hourly plans. You are committing to a full-time assistant.
• Monthly billing — you pay on a monthly basis with no long-term contract required, though there may be a notice period for cancellation.
• No setup fee disclosed publicly — ask about any one-time onboarding or placement fees during your consultation.

For context, a comparable in-house administrative employee in the U.S. would cost $3,500 to $5,000 per month in salary alone, before benefits and overhead. You can run your own numbers using our VA cost calculator to see how MyOutDesk compares to hiring locally.

Vetting Process

MyOutDesk takes their screening process seriously, and it is one of the stronger vetting pipelines in the industry. Here is what their process includes:

1. Application review — initial screening of resumes and qualifications
2. Skills assessment — testing for English proficiency, typing speed, technical skills relevant to the target role
3. Preliminary interview — conducted by a recruitment specialist to evaluate communication skills and cultural fit
4. Background check — FBI-grade background checks are part of their standard process, which is more thorough than what most VA companies offer
5. Final interview — a recruitment manager conducts a second-round interview
6. Systems check — verifying the candidate has reliable internet, backup power, and the required hardware (including dual monitors)

The dual-monitor requirement is worth noting. MyOutDesk VAs are expected to work on two screens, and the company uses time tracking software that captures periodic screenshots from both monitors. This gives you visibility into what your VA is working on throughout the day without micromanaging.

The vetting process is solid, though it is worth noting that providers like Stellar Staff report even more selective acceptance rates (0.1% of applicants). MyOutDesk does not publicly disclose their acceptance rate, but their large talent pool suggests a less restrictive funnel.

Client Experience

Once you are matched with a VA, MyOutDesk handles the ongoing employment relationship. Here is what that looks like in practice:

Onboarding. You will work with a client success manager to define your VA’s role, set up access to your tools, and establish communication protocols. MyOutDesk provides onboarding guidance, but you are responsible for training your VA on your specific systems and workflows.

Day-to-day management. Your VA reports to you, not to MyOutDesk. You assign tasks, set priorities, and manage their workload directly. MyOutDesk handles payroll, benefits, and HR administration in the background.

Time tracking and accountability. The dual-monitor screenshot system runs throughout your VA’s shift. You can review time logs and screenshots through a client dashboard. This is more monitoring than some providers offer, though it can feel heavy-handed if you prefer a trust-based working relationship.

Replacements. If your VA is not working out, MyOutDesk will find a replacement at no additional placement cost. Expect a transition period while the new VA gets up to speed.

Communication. Most clients communicate with their VAs via Slack, email, or project management tools. MyOutDesk VAs are accustomed to American business communication styles and typically work during U.S. business hours.

One area where MyOutDesk could improve is transparency around pricing and contracts. The requirement to schedule a sales call before getting basic pricing information creates friction in the buying process. Several competitors, including Stellar Staff and BELAY, publish their pricing upfront.

Who Should Use MyOutDesk

MyOutDesk is a strong fit for:

• Real estate agents, teams, and brokerages — this is their core market, and the depth of real estate expertise is difficult to match. If you need a transaction coordinator, ISA, or admin VA who already knows the real estate workflow, MyOutDesk is a top choice.
• Healthcare practices — medical offices, dental practices, and clinics that need administrative support with HIPAA compliance built in.
• Law firms — attorneys who need document preparation, client intake, and calendar management support.
• Businesses that want full-time dedicated support — if you have enough work to keep a VA busy 40 hours a week and you want someone focused entirely on your business, this model works well.
• Companies that value extensive background checks — the FBI-grade screening provides an extra layer of confidence, particularly for roles that involve sensitive data.

Who Should Look Elsewhere

MyOutDesk is not the right fit for everyone:

• If you need part-time or hourly help. MyOutDesk only offers full-time VAs. If you need 10 or 20 hours per week, look at providers with flexible plans.
• If you want upfront pricing. The sales-call-required model is frustrating if you are comparing multiple providers and want to see numbers before committing to a conversation.
• If you need U.S.-based assistants. All MyOutDesk VAs are based in the Philippines. If domestic talent is a requirement, BELAY is a better fit.
• If your budget is tight. At $1,588+ per month, MyOutDesk is mid-range for offshore VAs. You can find lower rates through other Philippines-based providers, though usually with less rigorous vetting.
• If you need a generalist provider without industry specialization. MyOutDesk’s strength is in real estate and healthcare. For general business support without the industry-specific premium, Stellar Staff or Virtual Staff Finder may deliver better value.

How MyOutDesk Compares

Here is how MyOutDesk lines up against two other popular VA providers:

MyOutDesk vs. Stellar Staff: Both offer full-time dedicated VAs at similar price points. Stellar Staff has a higher overall rating on our platform, a more transparent pricing structure, and broader industry coverage. MyOutDesk has the edge in real estate and healthcare specialization and a much longer track record. If you are in real estate, MyOutDesk is hard to beat. For most other use cases, Stellar Staff offers a stronger overall package.

MyOutDesk vs. Virtual Staff Finder: These are very different models. Virtual Staff Finder is a matchmaking service — you pay a one-time fee, they introduce you to candidates, and you hire the VA directly. MyOutDesk is a managed service that handles the entire employment relationship. The Virtual Staff Finder model gives you more control and potentially lower ongoing costs, but you take on the management, payroll, and HR burden yourself.

Use our comparison tool to run a detailed side-by-side analysis with any provider in our directory.

Frequently Asked Questions

Is MyOutDesk legit?

Yes. MyOutDesk has been operating since 2008 and is one of the longest-running virtual assistant companies in the United States. They have placed thousands of VAs across real estate, healthcare, and other industries. The company is headquartered in Sacramento, California, and their leadership team is publicly listed on their website.

How much does a MyOutDesk virtual assistant cost per month?

MyOutDesk pricing starts around $1,588 to $1,988 per month for a full-time dedicated virtual assistant working 40 hours per week. Exact rates depend on the role and skill level required. There is no hourly or part-time plan available. You can use our VA cost calculator to compare this against other providers and in-house hiring costs.

Does MyOutDesk only work with real estate companies?

No. While MyOutDesk was originally built for the real estate industry and still has deep expertise there, they now serve healthcare practices, law firms, financial services, insurance agencies, and general business clients. Their real estate and healthcare specializations remain the strongest, but they staff VAs across most administrative and support roles.

What happens if my MyOutDesk VA does not work out?

MyOutDesk offers a replacement guarantee. If your virtual assistant is not the right fit, you can request a new VA at no additional placement fee. The company handles the transition and works to match you with a better candidate. However, there is typically a ramp-up period while the new VA learns your systems and processes.

Does MyOutDesk use time tracking or monitoring software?

Yes. MyOutDesk uses a dual-monitor time tracking system that captures periodic screenshots of your VA’s screens during work hours. This gives you visibility into what your assistant is working on throughout the day. Time logs and screenshot reports are available through your client dashboard.

Our Verdict

MyOutDesk earns a 4.8/5 rating because it does what it does well: placing full-time, vetted virtual assistants from the Philippines with American businesses, particularly in real estate and healthcare.

The company’s biggest strengths are its industry tenure, deep real estate expertise, thorough background checks, and dual-monitor time tracking. If you are a real estate agent, team leader, or brokerage owner who needs reliable VA support from a provider that understands your industry, MyOutDesk is one of the safest bets in the market.

The downsides are the lack of pricing transparency, the full-time-only model, and the fact that their general business VA services do not stand out as strongly as their industry-specific offerings.

For real estate and healthcare professionals, MyOutDesk is a top-tier choice. For general business support across all industries, Stellar Staff currently holds our highest rating and offers a more versatile package at a comparable price. Browse all of our VA provider reviews to find the best match for your specific needs.