Information about the Company
Two visionary professionals founded 24/7 Virtual Assistants in 2006, eager to redefine the virtual assistance realm. They initially honed in on payroll support with a modest five-member team. Recognizing the burgeoning demand in the virtual assistant market, they swiftly diversified their services. By 2008, they expanded into general administration and customer care.
Their growth over the years is commendable. A steadily increasing clientele appreciates their unwavering dedication to transparent and top-tier service delivery. Combining experience with innovation, they adeptly address a variety of client needs, establishing themselves as market leaders in virtual assistant services.
Today, 24/7 Virtual Assistants operates from the US, connecting clients worldwide to a vast network of in-house and freelance professionals. Their industry longevity attests to their commitment, professionalism, and the trust they’ve cultivated with clients.
What Areas They Work With
Real Estate Solutions: From lead generation to image editing.
Back Office Services: Admin tasks like filing, typing, scheduling, etc.
Online Branding: Social media management, content creation, and lead generation.
Web Development: Frameworks support, CMS, E-commerce, and Google integrations.
Mobile Development: Intuitive app creation.
Online Marketing: Content creation, landing page optimization, and lead nurturing.
What are the Services They Provide
Virtual Assistant Services
Administrative Support: Handling administrative tasks for smooth operations.
Customer Service Support: Addressing queries via phone, chat, or email.
Live Chat/Phone/Email Support: 24/7 assistance across multiple communication channels.
Bookkeeping: Managing financial data and transactions.
Data Mining: Analyzing data for actionable insights.
Web Research Support: Fetching relevant information from the web.
HR Services: End-to-end human resource management.
Inbound Sales: Driving lead generation and conversions.
Real Estate Services: Services tailored for the real estate sector.
Word Processing/Data Entry: Efficient data management and processing.
Mobile & Web Design and Development
Customized Website Development: Tailored websites to match brand ethos.
Brand Identity/Logo Designs: Crafting unique visual brand identities.
Graphic Design: Creative designs for various digital assets.
Photo Editing: Enhancing images for optimal presentation.
Digital Marketing: Strategies to boost online visibility and conversions.
Social Media Marketing: Optimizing social media campaigns for maximum engagement.
SEO and ASO: Boosting web and app visibility in searches.
Online Advertising: Driving brand visibility through online ads.
Email Marketing: Targeted email campaigns for lead nurturing.
Pricing
Offshore Plans
| Plan | Price | Hours/month | Membership Type | Features |
|---|---|---|---|---|
| Entrepreneur | $349 | 30 | Monthly | 24/7 assistance |
| Professional | $549 | 60 | Monthly | 24/7 assistance |
| Office | $799 | 90 | Monthly | 24/7 assistance |
| Executive | $1199 | 120 | Monthly | 24/7 assistance |
| By the Hour | $15 | N/A | Hourly | 24/7 assistance |
US Plans
| Plan | Price | Hours/month | Membership Type | Features |
|---|---|---|---|---|
| Entrepreneur | $399 | 20 | Monthly | 24/7 assistance |
| Starter | $749 | 40 | Monthly | 24/7 assistance |
| Professional | $1049 | 60 | Monthly | 24/7 assistance |
| Office | $1399 | 80 | Monthly | 24/7 assistance |
| Executive | $1999 | 120 | Monthly | 24/7 assistance |
| VIP | $2549 | 160 | Monthly | 24/7 assistance |
Web Plans
| Plan | Price | Hours/month | Membership Type |
|---|---|---|---|
| Entrepreneur | $600 | 20 | Monthly |
| Professional | $840 | 30 | Monthly |
| Office | $1040 | 40 | Monthly |
Benefits
Cost-Efficiency: Only pay for the services you need, with flexible plans and no long-term contracts.
Skilled Resources: Access highly skilled professionals without the need for additional training.
Productivity Boost: Outsource non-core tasks and improve your primary business operations.
Business Scaling: Focus on growth while they handle the routine tasks.
24/7 Availability: Reliable assistance around the clock.
Work-Life Balance: Delegate routine tasks and enjoy more time for strategic planning and personal life.
Cons
Personal Touch: VA-led interactions may lack the intimacy and nuance of in-house teams.
Physical Presence: Virtual Assistants can’t attend face-to-face meetings or events, potentially limiting their role in some business scenarios.
Connectivity Dependency: Virtual Assistants rely on stable internet; disruptions can hinder communication and efficiency.
Cultural Integration: Virtual Assistants might not fully resonate with a company’s internal ethos or dynamics.
Billing Clarity: Monitoring billed hours versus actual work done can sometimes become challenging.
Turnover Impact: Shifts or changes in Virtual Assistant personnel might cause disruptions, especially in specialized tasks.
Conclusion
In our dynamic business landscape, efficiency and adaptability are paramount. 24/7 Virtual Assistants exemplify these virtues, offering a blend of professionalism with a personal touch. While outsourcing poses certain challenges, the benefits significantly outweigh the potential downsides.
Their comprehensive service range demonstrates their adaptability. Their 24/7 availability ensures global businesses operate without a hitch, catering to their clientele effectively.
Furthermore, their consistent growth in a competitive industry underscores their dedication, service quality, and the trust they’ve earned. Their commitment to transparency and improvement positions them as an ideal choice for both budding startups and established giants.
Engaging with 24/7 Virtual Assistants isn’t just about hiring an outsourcing service; it’s about aligning with a partner committed to your vision and success. As the future embraces remote work and virtual collaboration, partnering with such a proactive and dependable entity positions businesses to not only adapt but excel.
FAQs
Should I be assigned a dedicated Virtual Assistant?
Absolutely. When you partner with 24/7 Virtual Assistants, you are paired with a dedicated virtual assistant who is trained to cater to your specific needs. Each of our Virtual Assistants is equipped with a wide skill set, but should you have any unique requirements, you can always brief them to ensure tailored assistance.
Is my information safe with you?
Your privacy and the safety of your data is our topmost priority. We employ SHA-256 With RSA SSL encryption to ensure that all your data remains confidential and protected. Furthermore, our virtual assistants are bound by strict confidentiality agreements and cannot access any personal information that you have provided to the 24/7 Virtual Assistant portal, unless explicitly shared with them for task purpose.
How do I keep track of my virtual assistant service hours utilization?
Transparency in service is one of our cornerstones. To ensure you are always informed, we provide a daily task report. Additionally, on subscribing to our services, you receive login credentials to our dedicated admin portal. Here, you can easily generate daily, weekly, or monthly task reports, giving you a clear picture of how your hours are being utilized.
What happens to my virtual assistant subscription hours if I don’t use them all in a month?
We understand that business requirements can vary month by month. Therefore, we’ve incorporated flexibility into our service model. If you don’t utilize all your subscribed hours in a given month, we roll over 25% of the unused hours to the next month, ensuring that you get value for every penny spent.
Can I share my virtual assistant subscription plan with my friends?
Absolutely! Our business plans are designed with versatility in mind. You can indeed set up multiple users under a single virtual assistant subscription. However, it’s essential to note that the total hours used will be deducted from the allotted monthly hours in the chosen plan.