HomeUassist.Me (UAM) Review 2024

Uassist.Me (UAM) Review 2024

Information about the Company

In today’s fast-paced digital era, the importance of efficient outsourcing has never been more paramount. Uassist.ME (UAM) emerges as a beacon of innovation in this domain. The firm masterfully blends human acumen with the precision of artificial intelligence to craft nearshore outsourcing solutions that redefine industry standards. This strategic approach not only curtails expenses but considerably diminishes operational stress, allowing businesses to focus on growth. The company’s ethos revolves around a profound belief: true success, be it for an individual or a conglomerate, sprouts from the seeds of relentless growth and improvement.

What Areas They Work With

For over 15 illustrious years, Uassist.ME has been sculpting unparalleled nearshore outsourcing experiences. Their vast repertoire includes:

  1. Virtual Assistant Services: Dive deep into a diverse pool of virtual assistants. Each assistant, with their unique expertise, is meticulously chosen to resonate with diverse business demands.
  2. Contact Center Services: Whether it’s managing intricate call center operations or handling multifaceted back-office tasks, UAM’s solutions are a symphony of efficiency and effectiveness.

What are the Services They Provide

Virtual Assistant Services:

  • Administrative Assistant: Uassist.ME Virtual Assistant handles the routine tasks, allowing businesses to focus on strategic decisions.
  • Sales Assistant: Result-oriented assistance to amplify business sales strategies.
  • Customer Services Assistant: Experts that ensure customer satisfaction and brand reputation.
  • Creative Services Assistants: Helping businesses unleash their creative potential.
  • Bookkeeping Assistants: Ensuring up-to-date and accurate financial records.

Contact Center Services:

  • Customer Service: Ensuring customer satisfaction through empathetic and CSAT-Skilled specialists.
  • Back Office Processing: Efficient handling of diverse operational tasks using various software applications.
  • Sales/Appointment Setting/Lean Generation: Boosting sales processes with best practices.
  • Technical Support: Efficiently resolving tech issues.
  • Billing and Collection Support: Ensuring healthy cash flow and accurate financial records.

Pricing

Service Package Price Hours/Month Description
Starter Pack $260 10 hours Ideal for sporadic tasks and periodic administrative requirements.
Efficiency Enhancer $460 20 hours Specially crafted to address growing to-do lists of dynamic businesses.
Professional Boost $760 40 hours Empower operations with heightened productivity.
Productivity Plus $1020 60 hours Attain equilibrium in a bustling business environment.

Benefits

  • Experienced Leadership: Uassist.ME’s 15+ year legacy ensures the delivery of top-notch services.
  • Diverse Offerings: Catering to a broad spectrum of business needs with virtual assistants to an array of contact center services.
  • Trustworthy Reputation: A track record endorsed by over 40 contact center clients.
  • Future-Ready: Solutions integrating AI ensure businesses stay ahead of the curve.

Cons

  • Pricing Ambiguity: Consultation required for a comprehensive understanding of all service costs beyond Administrative Assistant services.
  • Location-Centric: Time-zone differences might be a factor for some global businesses due to their operations in El Salvador.

Conclusion

Uassist.ME stands distinct in the outsourcing domain, guiding businesses with precision and reliability. Their solutions ensure operations run seamlessly, combining human expertise and technological prowess. Uassist.ME is not merely an outsourcing solution; it’s a business partner, wholly committed to your growth.

FAQs

Where are you located?

Our staff is located in El Salvador, Central America. Our hours of operation are 9 am to 6 pm.

How do you secure my information?

Each staff member is screened and passes a background check. We assure the non-disclosure of information and use advanced security software. We recommend using programs like LastPass for sharing passwords for added security.

Do you have a guarantee?

Yes, we have a one- week money-back guarantee if you’re not satisfied.

Are there additional costs to hiring your virtual assistants?

No. The monthly fees covers all infrastructure required to run your operation and other services discussed with our commercial team.

What type of programs can the assistant use?

Assistants are proficient in Microsoft Office, CRMs like Basecamp, Zendesk, etc., and depending on requirements, some use accounting or design software.

Use VA Picker, to get a comprehensive comparison of top virtual assistant companies.

Company