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Trusty Oak Review

Information about the Company

Trusty Oak was launched in 2013 with a vision of providing top-notch, personalized virtual assistant services to businesses. They are an American company operating from Austin, Texas. Their team comprises U.S. college-educated executive assistants who engage with entrepreneurs, consultants, and executives to help grow their businesses.

What Areas They Work With

Trusty Oak covers various domains:

  • Real Estate: With virtual assistance in areas such as CRM management, social media management, and more, Trusty Oak caters to the demands of the fast-paced real estate industry.
  • Medical Practitioners: Medical professionals often need administrative, scheduling, and marketing assistance, and the virtual assistants at Trusty Oak are excellent in these areas.
  • Small businesses and Startups: Trusty Oak can handle a myriad of tasks, including scheduling, email/social media management, and customer service, leaving the business owners to focus on growth strategies.
  • E-commerce: Trusty Oak provides SEO and PPC services, social media coordination, and customer service to boost online businesses.

What Services Provides

Trusty Oak offers a range of services:

  • Administrative Services: Calendar management, CRM maintenance, travel arrangements, and more.
  • Marketing Support: Creation of newsletters, blog writing, social media posting, and lead generation among other marketing services.
  • Content Development: Blogs, newsletters, website content, and more to deliver your brand’s message effectively.
  • Website Design: Customized website designs and updates for an engaging online presence.

Prices

Trusty Oak offers flexible pricing ranging from $29 – $31 per hour, based on the hours of support needed per month. They do not require any long-term contracts, thus keeping things simple and transparent for their clients.

Benefits

  • American, college-educated virtual assistants
  • No long-term contract required
  • Wide range of services
  • Transparent pricing
  • Exceptional customer service
  • Customizable plans

Cons

  • May be pricey for small businesses with a tight budget
  • Lesser geographic diversity as the VAs are predominantly American

Conclusion

Trusty Oak’s comprehensive list of services, together with their American, college-educated assistants, makes their company a trusted option. Their transparent pricing and customizable plans also highlight the user-centric approach of the company. Though it may seem a tad expensive for small businesses, the value they bring to your business with their impeccable service makes their quality worth every penny.

FAQ

Do Trusty Oak VAs undergo any training process?

Yes, the VAs at Trusty Oak are college-educated and go through induction training to standardize the service quality across all clients.

What are the working hours of Trusty Oak VAs?

The VAs generally work according to the client’s business hours to ensure communication is smooth and uninterrupted.

Is there any minimum number of hours that need to be booked?

Yes, the minimum package at Trusty Oak includes 10 hours of work per month.

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