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Answering Legal Review

Information about the company

Answering Legal is a renowned virtual assistant services provider that caters specially to law firms. They specialize in offering exceptional 24/7 live answering and sophisticated legal intake service for attorneys and law firms of all sizes. The company’s solid reputation is built on a foundation of excellent customer service, professional call handling, and reliable support for its clients.

What areas they work with

Answering Legal works extensively within the legal industry. They offer services to the following, but not limited to:

Personal Injury Law Firms

For personal injury law firms, they provide live support for capturing new leads, facilitating prompt client communication, and ensuring reception coverage even after hours.

Family Law Firms

For family law, they offer sensitive and professional handling of calls – crucial in dealing with the sensitive nature of family law cases.

Criminal Defense Law Firms

Their services ensure potential clients get immediate assistance, which is essential in the time-sensitive field of criminal law.

What services provides

Answering Legal provides a variety of virtual assistant services including:

24/7 Live Answering

All incoming calls are answered by live professional receptionists, ensuring no potential client slips through the cracks due to missed calls.

Legal Intake

Their legal intake receptionists gather essential information from potential clients, asking the right questions to qualify leads and capture crucial case details.

Appointment Scheduling

They help in organizing your calendar by scheduling appointments, assisting with time management and reducing administrative tasks.

Prices

Answering Legal does not publicly disclose their pricing. They however offer custom pricing options based on your law firm’s specific needs and call volume. You can obtain a quote by contacting them directly.

Benefits

The pros of Answering Legal’s virtual assistant services include:

  • 24/7 availability
  • Professional and knowledgeable staff familiar with legal jargon and procedures
  • Free trial available
  • Bilingual support

Cons

Potential downsides include:

  • Lack of transparent pricing structure
  • Focuses only on the legal industry

Conclusion

Answering Legal’s innovative solution is ideal for law firms needing specialized legal virtual assistant service. Their vast industry knowledge coupled with their dedication to customer service make them a reliable option. However, the lack of transparent pricing might deter some businesses.

FAQ

Does Answering Legal offer services outside of the legal industry?

No, Answering Legal specifically provides virtual assistant services to law firms.

Can they handle large volumes of calls?

Yes, Answering Legal is equipped to handle high call volumes, ensuring no potential client call gets missed.

Do they provide services in languages other than English?

Yes, they offer bilingual support, involving English and Spanish languages to better cater to diverse clients.

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