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AnswerForce Review

Information about the Company

AnswerForce is a renowned company that provides virtual assistant services. Established in 1998, the company has garnered recognition for its highly professional and efficient virtual assistants that offer a bang for your buck. They specialise in helping businesses handle customer communications quickly, effectively, and professionally, giving you more time to focus on the core aspects of your business.

What Areas They Work With

AnswerForce collaborates with a variety of industries, offering support to:

  • Healthcare: They assist with appointment setting, patient reminders, and emergency dispatch for healthcare providers.
  • Legal: Law firms and legal practitioners can receive assistance with client intake, appointment scheduling, and urgent call handling.
  • E-commerce: Online retailers can enjoy support with order processing, customer queries, and after-hours support.
  • Real estate: Real estate professionals can benefit from appointment scheduling, lead capture, and after-hours call handling.

What Services Provides

AnswerForce provides a plethora of services including but not limited to:

  • 24/7 Live Answering: A feature that allows businesses to never miss a call, regardless of the time or day.
  • Virtual Receptionist: A professional assistant to handle calls, appointments, and emails.
  • Appointment Scheduling: A service designed to manage and organise business appointments.
  • Order Taking: An efficient system to process orders and handle customer queries.

Prices

AnswerForce offers four primary pricing packages, beginning with the Starter package at $149 per month, moving up to the Pro for $269 per month, the Premium for $519 per month, and finally the Enterprise package which requires a custom quote.

Benefits

  • Dedicated professional service with 24/7 availability.
  • Easy integration with popular software platforms.
  • Supports a wide array of industries with specialised assistance.
  • Aids in scaling up customer service operations.

Cons

  • Price packages might be high for smaller businesses.
  • No advertised free trial to test services.

Conclusion

AnswerForce provides excellent virtual assistant services that are comprehensive, dependable, and efficient. Their commitment to providing superior customer service support is evident in their expansive list of services and 24/7 availability. While their cost may be a deterrent for some, the value rendered is certainly worth considering. For businesses seeking a reliable, professional virtual assistant service, AnswerForce is a strong contender in the market.

FAQ

Do they offer support for international calls?

Yes, AnswerForce provides services for international calls.

Can I customize the services based on my needs?

Yes, AnswerForce allows customization of services according to business needs.

Is there any trial period or money-back guarantee?

AnswerForce does not currently advertise a trial period or money-back guarantee.

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